How to Find a Balance Between AI and Humans in Recruitment

How to Find a Balance Between AI and Humans in Recruitment There is a growing trend: to remove the human element from the recruiting process through a complete reliance on technology. Of course, technology has its immense merits in recruitment today. The ease, speed, and effectiveness it brings have grown candidate sourcing and hiring over the decades. However, in the age of a speed-addicted, tech-demanding generation, where recruiters are more inclined to crunch numbers and spam candidates, the human aspect of recruiting is steadily fading out. Unsurprisingly, this idea has seemingly become the lynchpin of the sales pitch for more than a few HR technology companies, a never-ending stream of dialogue surrounding the benefits of removing the human element from recruiting, interviewing, hiring, onboarding, and training. The list goes on and on. With this emerging trend that seems to be resonating well within the recruiting industry, it is time for a rethink. In theory, the concept makes sense: reduce manual time spent on low-value processes and increase time and attention on the strategic. Using technology is also helping reduce bias in recruiting. For example, tools we have at our disposal can de-bias job postings and that’s the right thing to do. But speed should be the main criteria that technology tools offer to a recruiter. This point has been used by a growing number of vendors to sell the notion that technology (and eventual dehumanization) is the only way to make a valid decision in recruitment. Here are three points these vendors need to consider:  They misunderstand the demands of todays workforce We use new tech to become more in touch with present-day job seekers and new hires. Of course, tech-savviness is a must-have for any recruiter today. But the problem is that there is something experts proposing the elimination of the human element in favor of speed fail to get. They fail to understand the most basic needs and desires of the millennials and, arguably, those of candidates in general. While it is true that the emerging workforce is very reliant on social media and instant communications, with many preferring electronic communication over face-to-face, the concept of removing the human element seems to be looking only at the instant and completely ignoring the communication. With all these advances in recruitment AI, tools and tech, we are tempted to focus only on speed and neglect candidate experience. We forget that real communication is the benchmark of quality candidate experience. Imagine the frustration a candidate would experience repeatedly getting the same spammed messages from a recruiter with the same message sent to another ten recruiters before because they are using the same software that generates templates for every candidate. Why would anyone want to dehumanize the recruiting process and candidate experience? Yes, todays candidates want an instant response, but remember they expect communication to be a two-way thing. Regardless of the medium being used, there is always dialogue. There is back-and-forth with a living, breathing human. That human may not be sitting across the table from them, but it would be a huge mistake to assume that any candidate would prefer instant one-size-fits-all generic email in lieu of customized responses. At the very least, your automated responses should be written with the recruiters tone of voice and company brand in mind with human strategizing in the content. Yes, the A.I. and chatbots will bring benefits to our lives, but so far the technology is still new and not perfect by any means. Communication with Chatbot (just an example) Bot: Welcome, I am Alex, chatbot of company Acme. How can I help you? Me: Can you give me the name of the recruiter responsible for the Hiring Manager role at SF? Bot: I am sorry, I don’t understand. Can you rephrase your question? Me: Can you give me the contact details for the recruitment team at your company? Bot: I am sorry, I don’t understand. Can you rephrase your question? Me: Can you tell me what the company’s EVP is? Bot: I am sorry, I don’t understand. Can you rephrase your question? Not the right candidate experience that I was looking for.    They forget that emotional intelligence is still of the utmost importance One stressful aspect for recruiters in the hiring process is planning the interview. In a positive light, there are a number of great tools out there that are fantastic for arming recruiters with additional information and insight as they are walking into an interview. These tools range in function from providing poignant (legally vetted) interview questions to helping understand what specific body language means. The A.I. behind is able to evaluate candidates and prepare a report for the recruiter. However, what these technologies should not do is to solely dictate who does or does not get a job without human appraisal. Solely entrusting a computer as the ultimate decision authority on a candidates ability to perform their job ignores the fact that, to date, there is no software in the world that can reliably measure, judge or understand human emotional intelligence. Maybe you are going to tell me that recruiters will never only trust the decision of some program. But, in reality, many people believe fake news, just because they are too lazy to double-check facts. Attempting to utilize currently existing technology in this function would be a vast waste of resources and offer no guaranteed results. The solutions we use today must provide guidance on the interview process and act as what they areâ€"a tool for screening to help guide effective hiring decisions.    They still carry a false illusion of speed Nowadays, recruiters, even well-meaning ones, get a bad name. It has reached a point where speed is more important than the accuracy and hard work. Spammy inmails and a lack of respect for job seekers and candidates has become the order of the day. Accompanied with the diseases of ineffective following up and biases like ageism, job seekers form negative opinions of the recruitment process. But we cant totally blame the recruiters here. When they move too fast, they make mistakes. They know that being the first to approach a candidate and present an offer is important. Being the second will not count as a hire in their KPIs. Many new tools were bought just to support the illusion of speed. In reality, they could quickly find the candidate, schedule the interview, but in many cases the hiring manager will say to the recruiter the magical sentence, “Good candidate, but I would like to see one more.” Speed is important, but sometimes it does not go hand in hand with a good candidate experience. Even with all the technology that recruiters have at their disposal they still treat candidates poorly. They do nothing more than run a resume through a software program looking for the right keywords matching the requirements of their open roles. And what surprises me is that, with all the cool ATS that companies are using, they are unable to send every candidate that applied a rejection email after they close the role. Tools are only as good as the people who are using them. A call for change I know that it looks like I am against A.I., but the opposite is true. I am big A.I. fan, I also built few chatbots. I just want to point out that we are focusing our attention on that technology with the hope that it will solve our problems. But people are missing the point that these tools are only there to help us, not to fix all problems that a company has. The best A.I. or chatbot on the planet will not fix toxic company culture. Of course, we use cutting-edge tools to streamline our recruiting processes, greatly easing those complex legal/compliance issues. Additionally, technology will be of immense help in attracting great candidates and narrow down the applicant pool to the candidate with the best job fit. But if you are planning to create a bias-free recruiting process, the tools can only help you to solve one part of the equation. The second part, which is more important, is to create a culture that encourages leaders and hiring managers to recognize their own unconscious biases and foster an inclusive environment. Most importantly, we should not forget the importance of basic human interaction and emotional intelligence. And as we continue to incorporate more innovative technologies to enhance human interactions and candidate experience, lets keep in mind that its a delicate balance to achieve. About the author: Jan Tegze is the author of Full Stack Recruiter and results-oriented Talent Acquisition Leader with extensive experience in full life cycle recruiting, and broad knowledge in international recruiting, sourcing, recruitment branding, marketing, and proactive innovative sourcing techniques.

The best coffee shops and cafés to work from in London

The best coffee shops and cafés to work from in London This post was written by an external contributor. Aayushi reveals her top picks of coffee shops to study and work from in the capital.   We’ve all been there. You’re sitting at home, probably watching Netflix or playing FIFA when you suddenly realise that you have another deadline, or you’re in a situation where you’ve procrastinated so much that all your work has piled up. Now, as much as you would like to work from home, you know the comfort of your bed or having the kitchen right outside your room means you probably won’t get as much done as you like. To try and be productive you’ve attempted working in the library, but you might be like me where youve spent hours on end in that building during exam period and have reached a point where you just cannot focus in the space anymore. You might have even tried working in a random computer room on campus, but this is still unproductive. It’s completely understandable that every once in a while you need a change in environment so you can get your work done. For this reason coffee shops or co-working spaces are probably the next best option. In order to save time and effort of researching which places you can be productive, I went on a little trip around London and have compiled a list of incredible cafés you can work from, both as a student or a freelancer. Timberyard Covent Garden In my opinion, Timberyard is the ideal spot to work if you are looking for a change of venue. As well as having lots of space and a strong internet connection, the staff are extremely friendly and will even provide you with a complimentary bottle of water. Their basement has space for meetings, but is also ideal for people who want to put their earphones in and zone others out. Conveniently located in Covent Garden, this café has everything a student, a freelancer or even someone looking to have informal meetings might need. I would suggest arriving early in the morning to grab a good spot as it can get relatively busy, especially around lunch time. Opening Hours: Monday Friday 8am 6pm // Saturday 9am 6pm // Sunday 10am 6pm Address: TY Seven Dials, 7 Upper Saint Martins Lane, London WC2H 9DL Hanbury Hall Shoreditch Located in Shoreditch, Hanbury Hall is definitely in my top pick of places to work from. It’s extremely well lit, quiet and the coffee is amazing. The staff are kind and don’t disturb you, making it the ideal place to get work done. Not to forget there is student discount with a valid student ID. Just make sure you double check that theres no event running! Opening Hours: Monday Friday 8am 5pm // Saturday 10am 5pm // Sunday 12am 5pm Address: 22 Hanbury St, London E1 6QR Caya Club Brixton Also in my top list of workspaces, Caya Club has everything you need to be productive. You pay £2 per hour and get unlimited single origin batch brew coffee or tea (YAAAAAS!). Besides this pay-as-you-go service, if you intend on sitting at the coffee shop for longer periods of time, you can also get the £15 per day or £180 per month membership. The venue has a dedicated co-working/study space Monday to Friday, whilst during the weekends visitors are free to work anywhere in the venue. This café is also ideal for people who intend on holding informal meetings due to its great atmosphere. Furthermore, it also has all the necessities including lots of power sockets, strong WiFi, great lighting and even print facilities! Workspace Opening Hours: Monday Friday 7:30am 5:30pm Address: 344 Coldharbour Ln, Brixton, London SW9 8QH Department of Coffee and Social Affairs Farringdon If you’re a fan of brick walls and quirky decor, Department of Coffee and Social Affairs is the place for you. With extremely friendly staff, availability of power sockets and strong WiFi and delicious beverages, I would recommend anyone who is based near Farringdon to definitely check the café out. The bright yet cozy atmosphere makes it the perfect place to work and socialise. In addition, there are also several other branches located across the city (as well as the country!), so be sure to check the locations that are most convenient for you! Opening Hours: Monday Friday 7:00am 5:30pm // Saturday 9:30am 4:00pm Address: 14â€"16 Leather Lane, London, EC1N 7SU Download Debut  and  connect with us on  Facebook,  Twitter  and  LinkedIn  for more careers insights.

Monday Tip How was your weekend - The Chief Happiness Officer Blog

Monday Tip How was your weekend - The Chief Happiness Officer Blog Your mission, should you choose to accept it, is reaaaaally simple this monday: Ask at least three people how their weekend was. Follow up and ask a few more questions, like What did you do?, How was it or whatever comes naturally. Spend a couple of minutes and take an active interest in their weekend. This simple action shows that you care about your co-workers beyond just the work they do and helps you create lasting, positive relationships at work. The Chief Happiness Officers monday tips are simple, easy, fun things you can do to make yourself and others happy at work and get the work-week off to a great start. Something everyone can do in five minutes, tops. When you try it, write a comment here to tell me how it went. Previous monday tips. Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related

How to Write a Resume in the Third Person

How to Write a Resume in the Third PersonThe presentation of your resume to a hiring manager is extremely important and it is through a third person that the reader will have the best opportunity to connect with you. You want your resume to stand out from the others and for this reason you should take the time to learn the rules about how to write a resume.One rule to remember when learning how to write a resume is that the role and title you use should be descriptive. This will help your reader get a better idea of what you do and where you work. A brief description of the job is even better, but using both, will give a better picture of what you do.Focus on the benefits of working with you. Do not spend too much time listing the job duties. You want to focus on the good things that you offer and your strengths that are essential for the position. It will help your reader understand what they are getting in return for hiring you.Why should they hire you? This question will be answer ed by discussing your responsibilities in the position. When you understand what you will be responsible for in the job, the hiring manager will feel that you are the best person for the job. Many times hiring managers are looking for someone who is energetic and enjoys the work that is given to them.Use call signs that reflect your job title. Be sure that your call sign is the same as your first and last name. This will help your reader more easily remember your name if he or she has an issue.Include your experience in your writing. The writer who is using his or her own experiences will be writing in the third person. You should also include your writing skills on your resume. This will show how well you communicate and what qualities you bring to the table when you sit down to write.In regards to how to write a resume in the third person, do not overuse third person. This can result in your resume falling flat on your face. Instead, make sure that you use the method that will let your reader relate to you.As you continue to learn how to write a resume in the third person, make sure that you use all of the proper grammar and spelling. Remember, this is the impression that you are trying to create and you want to make sure that you are conveying the right message. Even the simplest mistakes can show a potential employer that you are unprofessional and lack creativity.

The Difference Between CV and Resume

The Difference Between CV and ResumeA difference between CV and resume may seem easy enough to understand but it can actually make or break your chance at landing a job. It's important to identify the difference between CV and resume so that you don't leave any opportunities on the table.The difference between CV and resume is that resume is to collect information about candidates. CV is to collect details about an employer and company. The difference between CV and resume will start at the top. On the CV, you should detail what jobs you have worked for, how long you have been in that position, the number of years experience that you have, and other relevant information.Most often you can find the same job description from the company as you would see in the internet. What they will be looking for when reading the CV is if you can show a history of recent accomplishments that are relevant to the position. The CV also has to describe the job skills that you might need to get the job a nd this is done in the areas of interpersonal communication, problem solving, etc.On the other hand, resume doesn't have to give all the same information. You can have a separate list of skills and interests for each skill area and a paragraph explaining your working history. The top skill that you want on your resume is your passion, which is important to help you sell yourself.There are also some things that CV and resume can do different things. For example, resume focuses more on previous employment. CV includes various reasons why the job was not right for you. CV mainly focuses on the job interview and whether the interviewer liked your performance.If you are confused as to which one to use, make sure that you get the facts straight and know exactly what you are getting into. I have seen many candidates lost in the job hunting madness and ended up with nothing to show for it.CV or resume? It's just a matter of preference. Try looking at the past two to three years of your pers onal work history and see if you can come up with a couple of jobs you might have held or this might be an area that you would like to focus on.

Nursing School Resume Guide

Nursing School Resume Guide Gossip, Lies and Nursing School Resume Our resume builder will provide you with tips and examples on how best to compose your resume summary. Obviously, each job will call for unique abilities and experiences, so make certain you read the job description with care and concentrate on the skills listed by the employer. Writing a resume for employment in the art industry can be difficult. There are a lot of basic forms of resumes used to make an application for job openings. The Rise of Nursing School Resume The aforementioned nursing resume objective statements offer various examples that it is possible to apply in making yours and improving the ability of your resume. Creative While it's important to get a professional resume, sometimes just a little creativity and innovation is acceptable. The subject of information technology gets more important each day. Make certain you highlight technical wisdom and certifications. Get the Scoop on Nursin g School Resume Before You're Too Late If you would like to catch the interest of the hiring manager, you must give them what they want. Once your resume is prepared to go, you are going to wish to be sure to receive it in front of as many employers as possible. Transportation jobs involve plenty of responsibility and your resume will want to reflect you can take care of that. If you're attempting to acquire work in accounting or finance you require averystrong resume. The Importance of Nursing School Resume Research multiple schools to get the correct fitNursing programs are now offered at many, many varieties of schools. Getting into nursing school is hard so the only means to get what you would like is to remain focused and persevere. In addition, you can look for nursing student jobs on Monster. School Nurses oversee the wellness of students that are in attendance at academic institutions. After you have written and organized your information according to the sort of r esume you've chosen, make sure to format it according to typical professional standards. Include your complete name, contact number, email and personal branding website if you've got one. Once you've reviewed resumes in your field, peruse resumes across fields to learn how to vary the usage of action verbs and receive a feel for what makes an effective accomplishment statement. Utilizing a resume template is now an acceptable and smart practice for several explanations. Our resume builder is the quickest approach to create a resume that will allow you to get your fantasy job. Concentrate on these sections to understand whether you meet the requirements for the position. Before starting, you should guarantee that you know the Simmons educational mission and culture so you can speak to why you'd be a fantastic fit for the program. Understanding how to tailor your resume will obviously offer you an advantage.

4 Ways To Get More Freelance Work - Work It Daily

4 Ways To Get More Freelance Work - Work It Daily 4 Ways To Get More Freelance Work When you decide to go it alone as a freelancer, you accept the fact that you’ll no longer be spoon fed work. Instead, it’s up to you to put yourself out there and attract your own business - and keep it once you have it. Related: 3 Areas A Freelance Consultant Must Be Strong In Although this can be the most liberating aspect of a freelance career, it can also be the most frustrating. It’s a competitive marketplace out there, and if you’re complacent or fall into bad practice, it can become very hard to find work. You can’t always guarantee success, and sometimes it just takes a little luck to get a good gig and keep it, but there are a few things you can do to give yourself the best possible chance. 4 Ways To Get More Freelance Work Here are some ways to get more freelance work: 1. Use freelance jobs sites Freelance job sites are great because they let you set up a profile, which gives you an easy way to sell yourself to potential clients. Popular sites include Elance, Odesk, and People Per Hour. The concepts are very similar. People with jobs that need doing post an outline of the task and the budget, then prospective freelancers bid for the jobs by suggesting a price and writing a bit about why they’re the best pick. The problem with these sites is that they’re totally free markets and very popular, meaning that there are many poorly paid jobs, and also that the well-paid ones attract heavy competition. You might be better off looking at sites that are more specialized to your profession. Writers should take a look at Contently and designers should check out Smashing. 2. Stay focused Advertising yourself broadly as just ‘a writer’ or ‘a developer’ is going to lump you in with thousands of other competitors. Having a better idea of what your specialty is - and sticking to it - not only hones your skills, but also positions you as an expert in the market, rather than just an odd job man. Find your niche, research what competitors are doing and what they offer, then develop your services to make sure you’re giving clients more value. If you can, find out what your competitors are charging and position yourself competitively. You might want to consider creating a brand for your services. This gives the impression that there’s an establishment behind your work and can make potential clients trust you more. 3. Take client service the extra mile Freelancing isn’t just about finding new clients, it’s also about nurturing the ones you already have. Whether your client works with freelancers all the time, or if you’re the first, making a good impression is the best way to get repeat work. It may sound cheesy, but adding touches like sending your client personalized thank you notes for their business or giving them unexpected deal sweeteners is a great way to forge lasting relationships. It may not always be possible, but try to speak to your clients on the phone as much as you can, even if it’s just to check in. Or, even, better, try to meet them in person. It’s easy for them to start seeing you as a disembodied email, otherwise, and you could be easily forgotten. 4. Build a network This point very much moves on from the last. Once you’re in a client’s good books, you should ask them to connect with you via social media. If they see your name popping up on their Twitter or Facebook, they’re more likely to remember you for future work. You should also ask for endorsements wherever possible. Tell your client that if they write something nice about you on your LinkedIn then you’ll do the same back. Getting good feedback on freelance jobs sites is crucial to getting more work, as it shows you can be trusted to deliver a high quality service. It’s also a good idea to interact with freelance networks, both on and offline. Join groups over social media and contribute to the discussion, or find when your next local networking event is. It’s a great way to find more personal clients that you can rely on for well paid and, hopefully, consistent work. Related Posts Top 5 Must-Dos When Working Freelance Resume Problem: How To List Freelance Jobs? A Grad’s Guide To Freelancing [Infographic]   Photo Credit: Shutterstock Have you joined our career growth club?Join Us Today!